2021-09-21 Designing Customer Experience with Rob Smith

CapCHI September 2021 event image

We’re back!

We have an exciting year lined up, and to kick it off we’ve invited Rob Smith to drop by and talk about his approach to designing customer experience for some of the biggest brands.

Founder and Chief Creative Officer of Green Melon, Rob has spent the past thirty years reinventing the way brands engage and intrigue their customers. Drawing from his work with clients like Farm Boy, DC Comics, and the Royal Canadian Mint, Rob will discuss how successful brands consider a customer’s journey, from their first step into a retail space to the moment they select a product from the shelf.

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UX Product Designer at Assent Compliance

Product & EngineeringOttawa, Toronto, …

At Assent, your work helps bring transparency, sustainability, and fairness to the global community.  Our software enables responsible stewardship to improve corporate decision making. We do this by providing a window into an organization’s global supply chain and the factories in which their products are manufactured, to reduce compliance risks, environmental waste, and prevent human rights abuse.

We’re one of the fastest-growing technology companies – from $5 million to $50 million ARR in under five years!  As the global leader in supply chain data management, we provide transparency into the supply chains of some of the world’s largest and most successful companies, including 75 percent of Fortune 500 companies.

Follow us here.

Your Role as the UX Product Designer!

As a critical member of Assent’s Product Design Team, the UX/Product Designer will be part of our collective quest to re-envision how we help our customers and end-users curate and manage their supply chain data. The goal: to create a product that people will love, trust, and ultimately promote!

We are a team that champions a design thinking approach. In this role, you will be part of a crew made up of UX practitioners, designers, strategic thinkers, and researchers, who all work closely with our engineering and product management partners to understand the challenges our customers face. You’ll have the opportunity to help define and deliver product solutions that elevate Assent’s position as a world-leading, era-defining enterprise product experience.

MORE INFO + HOW TO APPLY

UI Designer at Assent Compliance

Product & EngineeringOttawa, Toronto, …

At Assent, your work helps bring transparency, sustainability, and fairness to the global community.  Our software enables responsible stewardship to improve corporate decision making. We do this by providing a window into an organization’s global supply chain and the factories in which their products are manufactured, to reduce compliance risks, environmental waste, and prevent human rights abuse.

We’re one of the fastest-growing technology companies – from $5 million to $50 million ARR in under five years!  As the global leader in supply chain data management, we provide transparency into the supply chains of some of the world’s largest and most successful companies, including 75 percent of Fortune 500 companies.

Follow us here.

Your Role as the UI Designer!

As a critical member of Assent’s Product Design Team, the UI/UX Designer will be part of our collective quest to re-envision how we help our customers curate and manage their supply chain data. The goal: to create a product that people will love, trust, and ultimately promote!

We are a team that champions a design thinking approach. In this role, you will be part of a crew made up of UX practitioners, designers, strategic thinkers, and researchers, who are all working to build a consistent, and unified user experience. You will lead our efforts to establish a world-class design system deeply rooted in design principles, customer empathy, and evidence-based insights, which will be the cornerstone of our design and development practices. You will help conjure ideas for visual elements that will work best. You will also assist in translating high-level requirements, or ideas ready for validation into interactive prototypes.

MORE INFO + HOW TO APPLY

2021-05-18 Making Virtual Wishes A Reality

CapCHI May 2021 event image

How do you get past strict hospital privacy policies and infection control requirements so you can virtually grant last wishes for end-of-life patients? How does someone with Parkinson’s select a virtual reality video if they can’t grip the controller or keep their head steady to use the head-gaze feature of a VR headset? What does Schitt’s Creek, a group of nuns, and a super-charged monster truck have in common?
 
Find the answers to these and many more real-life challenges that David Parker tackled when pioneering VR for healthcare and palliative use.

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2021-04-20 Designing and Building Canada’s COVID-19 Exposure Notification Service

CapCHI April 2021 event image

Join Courtney Claessens (Senior Product Manager) and Brian Hendrick (Lead Service Designer and Product Manager) from the COVID Alert team, as they share the guiding principles that went into designing and building the Government of Canada’s COVID-19 exposure notification service.

Using principles such as accessibility and trust, Courtney and Brian will discuss how three multidisciplinary teams built a multi-region service in 45 days that helps alert users if they may have been exposed to COVID-19 before they are showing symptoms, allowing them to take action and help slow the spread of the virus. They’ll also share details on how they continue to iterate on and improve the service.

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2021-03-16 Exploring Interactive e-Textiles with Lee Jones

  CapCHI March 2021 event image

E-textiles (electronic textiles) are interactive textiles with sensing and actuating properties. Imagine textiles that can sense touch, change colour, play music, or shift into different shapes, all while remaining soft and flexible. The unique aspect of e-textiles is that these fibres and materials can be combined with textile crafting techniques to make technologies that fit seamlessly into our lives, making them invisible.

Interactive textiles might sound like science fiction, but Lee has been exploring how artists and crafters can use e-textiles for their expressive and creative potentials. In this talk, Lee will go over some of the projects she has worked on and how individuals can craft soft technologies for their own needs.

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2021-02-16 Talking You.i TV Tech with CTOs Stuart Russell & Andrew Emmons

CapCHI February 2021 event image... Join us for a very special evening on Tuesday February 16th, 2021 at 6:00pm with You.i TV CTOs Stuart Russell and Andrew Emmons for an inside look at You.i Engine One, the technology behind the Kanata company's recent acquisition by WarnerMedia.

Join us for a very special evening with You.i TV CTOs Stuart Russell and Andrew Emmons for an inside look at You.i Engine One, the technology behind the Kanata company’s recent acquisition by WarnerMedia.       

As per WarnerMedia, “The You.i platform will enhance the HBO Max technology stack, increase developer efficiency and accelerate delivery as we bring HBO Max to consumer devices all around the world”. 

More about You.i TV and their recent acquisition:

WarnerMedia Acquires You.i TV

https://www.youi.tv/warnermedia-acquires-you-i-tv

WarnerMedia completes acquisition of Kanata’s You.i TV

https://www.obj.ca/article/techopia/warnermedia-completes-acquisition-kanatas-youi-tv

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2020-12-15 Service Design for Victims of Violence

CapCHI December 2020 event image

You are invited to a special evening with Dr. Benjamin Roebuck, Research Chair of the Victimology Research Centre at Algonquin College. Ben has been invited to discuss findings from his collaborative study with the University of Ottawa that examines services that support victims of violence. As per his report:

“Understanding how people interact with service providers, the justice system, and other supports is central to exploring their process of navigating and negotiating the adversity that violence has introduced to their lives. Learning from what is helpful and unhelpful along the way becomes important to designing responses to violence that can better support resilience.”

Read the executive summary: https://bit.ly/CapCHI-2020-Roebuck

As featured on CBC’s All in a Day: https://www.cbc.ca/listen/live-radio/1-92

As featured on CTV News: http://ctv.news/29XAdFF

Dr. Benjamin Roebuck is Research Chair of the Victimology Research Centre and Professor of the Victimology postgraduate program at Algonquin College. https://www.linkedin.com/in/benjamin-roebuck-5008a719/

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2020-11-17 Bicycle Craft Brewery Virtual Field Trip

Join us for an exciting virtual field trip to Bicycle Craft Brewery, makers of beer inspired by the wild places you discover when riding your bike. Your host, Anna Theus, will broadcast from the brewery via live video to our Zoom channel. Tune in to learn how Bicycle makes their different kinds of unfiltered ales. Ask their brewmaster anything about the art and science of our favourite suds. At the end of the night, enter your name in a draw to win some Bicycle swag! For the full experience, you can order Bicycle ales via their website in advance using their curb-side pickup and delivery option.

Bicycle Craft Brewery

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