2025-09-16 Love at First Query, Regret at First Hallucination

Hosted by CapCHI, and Melis.

CapCHI September 2025 event image

 

Join us for a thought-provoking CapCHI session with JP Simbandumwe, co-founder of Ottawa UX consultancy Jumping Elephants, where we’ll explore the promises and pitfalls of AI-enabled search.

UX practitioners now face a new design frontier: search interfaces we don’t control, powered by LLMs that remix our content. In this session, JP will unpack the mechanics and benefits of AI search, from intent detection and multi-source synthesis to conversational follow-ups, using real-world examples of Google’s AI Overviews, ChatGPT answers, and Perplexity’s “answer engine”.

You’ll also hear about the risks, hallucinations, bias, zero-click behaviour, and accessibility gaps, and gain practical, actionable strategies to help clients and organizations optimize their content for visibility and accuracy in this rapidly changing landscape.

Whether you’re a UX practitioner, content strategist, or simply curious about the future of search, this session will offer actionable insights and real-world examples you can take back to your work.

DATE TIME: Tuesday September 16, 2025, 6:00-8:00 pm.

LOCATION: In-Person Event at Impact Hub Ottawa (123 Slater Street, 7th floor, Ottawa, ON K1P 5H2).

  • NOTE: The venue is in a high-rise building and the entry doors on the ground floor/street level lock automatically at 7pm.

REGISTRATION: (Free!) https://www.meetup.com/capchi/events/310838720/