We have an exciting year lined up, and to kick it off we’ve invited Rob Smith to drop by and talk about his approach to designing customer experience for some of the biggest brands.
Founder and Chief Creative Officer of Green Melon, Rob has spent the past thirty years reinventing the way brands engage and intrigue their customers. Drawing from his work with clients like Farm Boy, DC Comics, and the Royal Canadian Mint, Rob will discuss how successful brands consider a customer’s journey, from their first step into a retail space to the moment they select a product from the shelf.
How do you get past strict hospital privacy policies and infection control requirements so you can virtually grant last wishes for end-of-life patients? How does someone with Parkinson’s select a virtual reality video if they can’t grip the controller or keep their head steady to use the head-gaze feature of a VR headset? What does Schitt’s Creek, a group of nuns, and a super-charged monster truck have in common?
Find the answers to these and many more real-life challenges that David Parker tackled when pioneering VR for healthcare and palliative use.
Join Courtney Claessens (Senior Product Manager) and Brian Hendrick (Lead Service Designer and Product Manager) from the COVID Alert team, as they share the guiding principles that went into designing and building the Government of Canada’s COVID-19 exposure notification service.
Using principles such as accessibility and trust, Courtney and Brian will discuss how three multidisciplinary teams built a multi-region service in 45 days that helps alert users if they may have been exposed to COVID-19 before they are showing symptoms, allowing them to take action and help slow the spread of the virus. They’ll also share details on how they continue to iterate on and improve the service.
E-textiles (electronic textiles) are interactive textiles with sensing and actuating properties. Imagine textiles that can sense touch, change colour, play music, or shift into different shapes, all while remaining soft and flexible. The unique aspect of e-textiles is that these fibres and materials can be combined with textile crafting techniques to make technologies that fit seamlessly into our lives, making them invisible.
Interactive textiles might sound like science fiction, but Lee has been exploring how artists and crafters can use e-textiles for their expressive and creative potentials. In this talk, Lee will go over some of the projects she has worked on and how individuals can craft soft technologies for their own needs.
Join us for a very special evening with You.i TV CTOs Stuart Russell and Andrew Emmons for an inside look at You.i Engine One, the technology behind the Kanata company’s recent acquisition by WarnerMedia.
As per WarnerMedia, “The You.i platform will enhance the HBO Max technology stack, increase developer efficiency and accelerate delivery as we bring HBO Max to consumer devices all around the world”.
More about You.i TV and their recent acquisition:
WarnerMedia Acquires You.i TV
WarnerMedia completes acquisition of Kanata’s You.i TV
You are invited to a special evening with Dr. Benjamin Roebuck, Research Chair of the Victimology Research Centre at Algonquin College. Ben has been invited to discuss findings from his collaborative study with the University of Ottawa that examines services that support victims of violence. As per his report:
“Understanding how people interact with service providers, the justice system, and other supports is central to exploring their process of navigating and negotiating the adversity that violence has introduced to their lives. Learning from what is helpful and unhelpful along the way becomes important to designing responses to violence that can better support resilience.”
Read the executive summary: https://bit.ly/CapCHI-2020-Roebuck
As featured on CBC’s All in a Day: https://www.cbc.ca/listen/live-radio/1-92
As featured on CTV News: http://ctv.news/29XAdFF
Dr. Benjamin Roebuck is Research Chair of the Victimology Research Centre and Professor of the Victimology postgraduate program at Algonquin College. https://www.linkedin.com/in/benjamin-roebuck-5008a719/
Join us for a very special evening with economist, columnist, entrepreneur and activist Erica Ifill.
As a columnist for the Hill Times and founder of Not in My Colour, Erica has been a voice for equity and inclusivity in government, technology and design.
A very warm welcome home for our CapCHI family!
We are excited to kick-off the 2020–2021 season with a trivia networking event. The evening will feature an introduction to the CapCHI executive team, followed by an overview of the fantastic season we have lined up. Then, we will break out into several rooms to get to know each other, and test our wits with a round of carefully crafted UX brain teasers.
The World Design Organization (WDO) recently partnered with IBM and Design for America to create a global mobilization effort in response to COVID-19. Their 24-hour COVID-19 Design Challenge had teams from around the world tackle seven identified problem spaces. The second round will refine proposed recommendations.
You are invited to a two-hour design jam that will dovetail into the WDO COVID-19 Design Challenge. Hosted by our very own Hala Hawa and Raquel Alves, and facilitated by Kevin Grignon from IBM Ottawa, our two-hour event will further examine outcomes from the WDO initiative.
We are excited to announce this event has been rescheduled online!
You are invited to a panel discussion on ethics in user-experience research and design. Professionals from government, not-for-profit, academic, and private sectors have been invited to discuss ethics from their perspective. Following these short talks, we will break out into virtual rooms to discuss specific themes in smaller groups. Afterwards, we will return to the main room to for a moderated discussion, when we will open the floor to everyone.