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2026-10-20 Where AI Helps, Hurts and Why Humans Still Matter

Hosted by CapCHI, Hediyeh, & Miti 

CapCHI October 2026 event image

Join us for a talk to learn about what an AI-enabled workflow actually look like

Where AI Helps, Hurts and Why Humans Still Matter

by Mandy Hui, UX Designer, Outwitly
and Roxana Maria Barbu, Senior Service Designer, Outwitly

AI is now part of our process, from early discovery to prototyping, analysis, synthesis, and delivery. That shift can come with growing expectations: move faster, produce more, and stretch budgets further.

But what does an AI-enabled workflow actually look like? Where does AI genuinely make our work better? Where does it introduce new risks? And what gets lost when we don’t listen, whether that means listening to participants or across the different roles shaping the work?

DATE TIME: Tuesday, October 20, 2026, 6:00-9:00 pm.

LOCATION: In-Person Event at Impact HUB Ottawa (123 Slater Street, 7th floor, Ottawa, ON K1P 5H2).

  • NOTE: The venue is in a high-rise building, and the entry doors on the ground floor/street level lock automatically at 7pm.

REGISTRATION: (Free!) https://www.meetup.com/capchi/events/316890078/ 

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2026-09-15 Nobody Was Frustrated: The Promise and Problem of Synthetic Users in UX Research

Hosted by CapCHI, Cristina & Zeerak  

CapCHI September 2026 event image

Our first event of the 2026/2027 season!

Join us as we kick off this new season with a talk about whether AI-generated participants can really stand in for real ones, presented by Dominira Saul, Founder & Principal, DFFRNT.

Generative AI is making it possible to create hundreds of seemingly realistic research participants in seconds. Synthetic users can answer interview questions, react to designs, complete surveys, simulate personas, and even attempt usability tasks at a fraction of the time and cost of conventional user research.

But are we actually learning about users, or generating plausible stories about them?

DATE TIME: Tuesday, September 15, 2026, 6:00-8:00 pm.

LOCATION: In-Person Event at Impact HUB Ottawa (123 Slater Street, 7th floor, Ottawa, ON K1P 5H2).

  • NOTE: The venue is in a high-rise building, and the entry doors on the ground floor/street level lock automatically at 7pm.

REGISTRATION: (Free!) meetup.com/capchi/events/316426982 

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2023-12-19 Building accessibility into the engagement and the recruitment process (ONLINE EVENT)

Hosted by CapCHICapCHI December 2023 event image

Join us for a remote lunch and learn!

In the UX and Research community, when we think of product or service design, we often consider accessibility best practices from the standpoint of the deliverable. This is important, but is it enough? Do we need to step back and examine the process of engaging with people to understand their experiences and needs?

The upcoming panel discussion will support us in considering accessibility from the perspective of engagement. How do we engage people so that the engagement process is accessible, particularly when working with people who have been historically excluded or who face systemic barriers, including but not limited to people who are differently-abled?

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2022-12-20 A designer’s guide to documenting accessibility & user interactions (ONLINE)

Hosted by CapCHICapCHI December 2022 event image

This is a special edition of CAPCHI, where we will be online for a lunch and learn for December. It will be 1.5 hours to allow for questions.

Accessibility is unfortunately still an afterthought on many projects. User interaction and accessibility requirements are poorly documented, at best. Or forgotten, when handing over designs to developer teams. Why fix it later, when you could do it right to start with? Why, What and How designers can document different aspects of accessibility and user interactions requirements to build better, more inclusive products from the start.

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