2021-09-21 Designing Customer Experience with Rob Smith

CapCHI September 2021 event image

We’re back!

We have an exciting year lined up, and to kick it off we’ve invited Rob Smith to drop by and talk about his approach to designing customer experience for some of the biggest brands.

Founder and Chief Creative Officer of Green Melon, Rob has spent the past thirty years reinventing the way brands engage and intrigue their customers. Drawing from his work with clients like Farm Boy, DC Comics, and the Royal Canadian Mint, Rob will discuss how successful brands consider a customer’s journey, from their first step into a retail space to the moment they select a product from the shelf.

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UX Product Designer at Assent Compliance

Product & EngineeringOttawa, Toronto, …

At Assent, your work helps bring transparency, sustainability, and fairness to the global community.  Our software enables responsible stewardship to improve corporate decision making. We do this by providing a window into an organization’s global supply chain and the factories in which their products are manufactured, to reduce compliance risks, environmental waste, and prevent human rights abuse.

We’re one of the fastest-growing technology companies – from $5 million to $50 million ARR in under five years!  As the global leader in supply chain data management, we provide transparency into the supply chains of some of the world’s largest and most successful companies, including 75 percent of Fortune 500 companies.

Follow us here.

Your Role as the UX Product Designer!

As a critical member of Assent’s Product Design Team, the UX/Product Designer will be part of our collective quest to re-envision how we help our customers and end-users curate and manage their supply chain data. The goal: to create a product that people will love, trust, and ultimately promote!

We are a team that champions a design thinking approach. In this role, you will be part of a crew made up of UX practitioners, designers, strategic thinkers, and researchers, who all work closely with our engineering and product management partners to understand the challenges our customers face. You’ll have the opportunity to help define and deliver product solutions that elevate Assent’s position as a world-leading, era-defining enterprise product experience.

MORE INFO + HOW TO APPLY

UI Designer at Assent Compliance

Product & EngineeringOttawa, Toronto, …

At Assent, your work helps bring transparency, sustainability, and fairness to the global community.  Our software enables responsible stewardship to improve corporate decision making. We do this by providing a window into an organization’s global supply chain and the factories in which their products are manufactured, to reduce compliance risks, environmental waste, and prevent human rights abuse.

We’re one of the fastest-growing technology companies – from $5 million to $50 million ARR in under five years!  As the global leader in supply chain data management, we provide transparency into the supply chains of some of the world’s largest and most successful companies, including 75 percent of Fortune 500 companies.

Follow us here.

Your Role as the UI Designer!

As a critical member of Assent’s Product Design Team, the UI/UX Designer will be part of our collective quest to re-envision how we help our customers curate and manage their supply chain data. The goal: to create a product that people will love, trust, and ultimately promote!

We are a team that champions a design thinking approach. In this role, you will be part of a crew made up of UX practitioners, designers, strategic thinkers, and researchers, who are all working to build a consistent, and unified user experience. You will lead our efforts to establish a world-class design system deeply rooted in design principles, customer empathy, and evidence-based insights, which will be the cornerstone of our design and development practices. You will help conjure ideas for visual elements that will work best. You will also assist in translating high-level requirements, or ideas ready for validation into interactive prototypes.

MORE INFO + HOW TO APPLY