You’ve designed the interface, built the prototype, and listened to users. Now what? How do you make sure those user‑backed insights are heard and actually influence decisions within the organization?
The UX Design and Research team at Nokia faces this reality every day. In this session, they’ll share how they advocate for users at every stage of product development, even when working with teams that have different levels of UX maturity.
By building trust, creating space for UX at the table, and showing what’s possible, they turn insight into action and prove that influence at scale matters as much as the work we design.
DATE TIME: Tuesday, March 17, 2026, 6:00-8:00 pm.
LOCATION: In-Person Event at Impact Hub Ottawa (123 Slater Street, 7th floor, Ottawa, ON K1P 5H2).
- NOTE: The venue is in a high-rise building, and the entry doors on the ground floor/street level lock automatically at 7pm.
REGISTRATION: (Free!) https://www.meetup.com/capchi/events/313683011/
About the Nokia UX Design and Research Team
The Nokia UX Design and Research Team brings together talented UX and multimedia designers alongside dedicated UX researchers, all working within the Network Infrastructure group. Although Ottawa serves as the team’s main hub, its members span Canada and include valued colleagues based in Bangalore, India. The networking solutions they create are woven into the fabric of daily life, powering essential systems that people depend on, often without even being aware of it, which is precisely the team’s aim.
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A Space for Community and Support
Beyond the talk, we recognize the importance of fostering a strong UX and design community—especially in light of the recent news about Algonquin College suspending its Human-Centred Design program. The decision to halt new student admissions after Fall 2025 is a significant loss to the local UX ecosystem.
Now, more than ever, we must come together to support, uplift, and advocate for the growth of human-centered design. Events like this serve not only as learning opportunities but also as spaces for connection, mentorship, and solidarity.
We hope to see you there. Let’s keep the spirit of UX alive.
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About The Venue
Impact Hub Ottawa is situated on the 7th floor of a high-rise building and at 7pm the entry doors on the ground floor/street level lock automatically. We will monitor the doors a bit past the lock time and tape a note to the door with a number to contact for entry. Water, tea and coffee are provided for free, but food will not be available. You are welcome to bring your own snack. No alcoholic beverages please. If you like to head out for a drink afterwards, there are various options near by to do so.
Our Sponsors
We are extremely grateful to these organizations for their generous support of CapCHI and the local UX community.
Design Centered Co.
https://designcentered.co/
Design Centered Co. is a leading UX and digital transformation agency, recognized for delivering inclusive, sustainable, and impact-driven solutions. We help organizations create meaningful change through user-centered design and innovative strategies.
DFFRNT
https://dffrnt.ca 
We’re an exceptional team of highly experienced behavioural researchers and design strategists. We apply a fundamental understanding of human behaviour, strategic design and human-computer interaction to deliver product and service design value.
Jumping Elephants
https://www.jumpingelephants.ca 
Jumping Elephants is a full-service, consulting group based in Ottawa and specializing in user-centred solutions design and business process management for the public and private sector.
Nokia
http://www.nokia.com
At Nokia, we create technology that helps the world act together. We put the world’s people, machines, and devices in sync to create a more sustainable, productive, and accessible future.
About CapCHI
CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.
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