2021-12-21 Exercising Your UX Superpower with Shaun Illingworth

Hosted by Hala and CapCHI

CapCHI December 2021 event image

Most private and public sector organizations struggle to embrace digital transformation beyond the fundamental operational level. Innovation requires creativity, insight, systems thinking, an experimental mindset and courage. User experience researchers and designers are arguably the best equipped to explore and define the future, but very few are engaged in the challenge of innovation, next generation thinking and visioning.

In this session we will:

  • critically examine the state of transformation
  • review the mechanics and value of vision thinking
  • discuss steps forward for UX

Shaun is an experienced managing director and new technology/innovation strategist. He has 20 years’ experience in the tech and startup environments leading BD, strategy and design activities. Building win-win relationships that endure, Shaun is PHD trained in design thinking and a frequent speaker to Feds and private sector on the topics of innovation, service design and product research.

Shaun Illingworth



Prime Sponsors

We are extremely grateful to these organizations for their generous support of CapCHI and the local UX community.




A full-service, consulting group based in Ottawa and specializing in user-centred solutions design and business process management for the public and private sector.

Jumping Elephants

https://www.jumpingelephants.ca Jumping Elephants Jumping Elephants is a full-service, consulting group based in Ottawa. They specialize in user-centred solutions design and business process management for the public and private sector. They offer tailored solutions to complex challenges in the areas of Business Process Reengineering, Information Architecture, Web Usability, Content Management and Government of Canada Web Standards implementation.  


https://becker-carroll.com Becker-Carroll logo We are a team of business and technical professionals committed to helping organizations deliver value digitally. Our people are committed to helping private and public sector organizations adopt, utilize, and manage technology. Our mission is to empower private and public sector organizations through technology by transforming environments, operations, and services.  

Human-Centred Design

http://human-centred.ca HumanCentred Design at Algonquin College logo A graduate certificate at Algonquin College that prepares students for a career in design research and strategy. In this one-year program, students gain a balance of research and design theory, methodology, and practice to develop strategic direction for systems, products, policies, and services.  


About CapCHI

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.  

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